Support question form further down the page->
Support
Free support for a year is included when you purchase the program.
If you have any support questions, please use the form below.
After the first year, you can use the program as much and as long as you want. If you want support after that, you can choose this.
The cost for future support is 32$ USD/year.
Support is voluntary, and you can order support anytime after your first year. You can request support via Stripe below. Use the button for a one-time payment of one year of support.
Tip: PDF-writer/Preview
For print-outs to a file instead of paper, e.g. a PDF-writer will be helpful. A free writer we often use can be found at: http://www.cutepdf.com/products/cutepdf/writer.asp
Manual
With Acuro you get a users guide. Acuro is easy to use and there is a very short learning curve.
Looking through the manual will help you to a very smooth start and you will create your course plans within minutes.
We currently have a small error that may occur during the installation and launch of the program.
Below is the description and solution to this.
Windows 11
If you are using Windows 11, when you start the programme for the first time, right-click on the program icon and “run as administrator”.
Missing file?
Depending on your computer and version of Windows, you may encounter an error after installation. If you get an error message about a missing file, zlibwapi.dll, there is a solution for this on the page https://courseplanner.se/dll/
We apologise for this – if you need any help, please get in touch.
